Support & Help Center
Get help with Gemma AI - your personal assistant
Email Support
Get help via email
Our support team typically responds within 24 hours on business days.
Email support@gemmaai.app
Common Issues & Solutions
Quick fixes for common problems
Reminders Not Working
Make sure you've verified your phone number and granted notification permissions. Check your timezone settings in the app.
Calendar Sync Issues
Reconnect your calendar in Settings → Calendar Integration. Ensure you've granted calendar access permissions.
Phone Verification Problems
If you're not receiving verification codes, check your phone number is correct and SMS is not blocked. Wait 60 seconds before requesting a new code.
Subscription & Billing
For billing questions, contact support@gemmaai.app with your account email. We'll respond within 24 hours.
AI Calls Not Available in Your Region
Due to telecom regulations, AI calls are not available in some countries. Check the "Service Availability" section below to see if your country is supported.
Frequently Asked Questions
How do I set up my first reminder?
Can I change my phone number?
What happens if I miss a reminder call?
How do I cancel my subscription?
Is my data secure and private?
What countries is Gemma available in?
Can I integrate Gemma with my calendar?
Service Availability
Countries where AI voice calls are available
Gemma AI voice calls are currently available in the following countries. We're actively working to expand to more regions.
- United States US
- United Kingdom GB
- Canada CA
- Ireland IE
- Australia AU
- New Zealand NZ
- Germany DE
- Netherlands NL
- Sweden SE
- Norway NO
- Denmark DK
- Belgium BE
- Finland FI
- Austria AT
- Switzerland CH
- Nigeria NG
We're currently available in selected countries, with plans to expand soon.
More countries will be added in the future as telecom regulations evolve. If you'd like to see your country supported, please contact our support team.
Additional Resources
Learn more about Gemma AI
Still Need Help?
Our support team is here for you
If you couldn't find the answer you're looking for, please don't hesitate to reach out. Our support team is available Monday through Friday, 9 AM - 6 PM EST.
Response time: Within 24 hours